Contact support
Email support@stu.solutions. To help us sort it out quickly, please include:
- the email address you sign in with
- your phone model and the app version (open Settings in the app; the version is shown under About)
- what you were doing and what went wrong, with a screenshot if you can
Getting an account
STU is a business app for construction companies. Accounts are set up by your employer's STU administrator, so there is no public sign-up in the app.
- If you don't have an account yet, ask your company's STU administrator to invite you.
- If your company doesn't use STU yet, book a demo and we'll show you around.
Signing in
- Use the email address and password your employer's invitation set up.
- Forgotten your password? Enter your email address on the sign-in screen, then tap Forgotten password? and we'll email you a link to reset it.
- You can turn on Face ID or fingerprint unlock in the app's Settings. Your biometric data never leaves your phone.
Notifications
STU can notify you about approvals and updates, such as timesheets, expenses and time-off requests waiting for you. You'll be asked the first time. To change it later, use your phone's notification settings for STU.
Your data and privacy
- Your company controls the data it keeps in STU, and we process it on their behalf.
- Read our privacy policy.
- To ask about, correct or delete your personal data, email privacy@stu.solutions.